Shipping policy

1. Processing & Shipping Times

Orders are processed within [4 _7] business days (excluding weekends and holidays).

Once shipped, delivery times vary based on location:

Domestic Shipping: [4-7] business days

International Shipping: [5-9] business days

Shipping delays may occur due to high demand, holidays, or unforeseen circumstances.

2. Shipping Rates & Methods

Standard Shipping: [3-7] (Free for orders over [4.95$])

International Shipping: Rates calculated at checkout

3. Order Tracking

Once your order is shipped, you will receive a tracking number via email.

Use this tracking number to check your order status on our website or the carrier’s website.

4. Shipping Restrictions

We currently ship to [List of countries/regions you ship to].

We do not ship to [list of restricted areas, e.g., P.O. boxes, military bases, etc.].

5. Lost, Stolen, or Damaged Packages

We are not responsible for lost or stolen packages.

If your package is marked as "Delivered" but you haven’t received it, please check with neighbors or your local post office.

If your package arrives damaged, contact us within [X] days with photos of the damage.

6. Customs, Duties & Taxes (For International Orders)

International customers are responsible for any customs duties, taxes, or import fees required by their country.

These charges are not included in our prices and are determined by your local customs office.

7. Contact Us

For any questions or concerns, reach out to us at [sleepsilkx.com]